Products
- Instrument Assisted Soft Tissue Mobilization (IASTM)
- Movement assisted IASTM (adaptions of IASTM)
- Nerve & Tendon Release
- Fascial Manipulation®
- Gua Sha
- Cross Friction Massage
- Active Release Technique®
- Trigger Point Therapy
- Scar mobilization
- Techniques where hands can't provide enough concentrated mechanical pressure
- Combinations of aforementioned techniques.
All our instruments come with 1-year access to the online Physioneers Learning Center. 1-year is more than enough to learn instrument assisted soft tissue techniques. The online learning center serves as a quick start guide for 11 effective instrument assisted techniques and treatment patterns for common musculoskeletal disorders. All guidelines are supported with illustrations. There are basic step by step guidelines for different techniques. The total character count for Physioneers Learning Center is around 16 000, currently it includes 37 illustrations to support the text.
You will receive information on how to access the Physioneers Learning Center with your product. The link and password will be in the postal package.
Accessing details are linked to every product. Since products are pre-packed, you will receive details for accessing the Physioneers Learning Center with the product. The link and password will be in the postal package.
Payment
Yes. Contact and let us know what payment option is suitable for you.
Just order multiple items and we’ll send them as one package. Or contact us and we will send you a personal invoice through PayPal.
Shipping
Yes, we offer free international shipping. We ship all the items with regular registered airmail. All our packages have a unique tracking number.
Yes, we offer expedited shipping internationally. Expedited shipping costs extra, it’s not free. World-wide expedited mail service (EMS) costs $49 USD. You will need to provide us with your phone number which is obligatory for EMS, otherwise the mailman can’t contact you.
Shipping time with EMS is usually 3-4 days to Europe, 3-7 days to North America, 4-7 days to Australia, 6-8 days to Asia, 6-8 days to South America, 6-9 days to Africa. Shipping times may vary depending on the speed of your local mail service.
If you would like to receive your products via expedited shipping, click here.
Yes, we ship all your packages via registered mail which means they are trackable on the way to you. After dispatch we provide you with a unique tracking number for your package. This tracking number lets you track your package in transit. We also make a photo of each package that we send out, we can also send this as a secondary proof.
You can use these websites for locating your package:
https://www.omniva.ee/eng
http://www.track-trace.com/ (choose Post/EMS)
http://globaltracktrace.ptc.post/gtt.web/
Other website(s) belonging to your country’s postal service(s)
Standard Registered Mail Service (free of charge):
Europe 1 week
North America 2 weeks
Australia 4 weeks
Asia 4 weeks
South America 4 weeks
Africa 4 weeks
Expedited Mail Service (extra charge):
Europe 3-4 days
North America 3-7 days
Australia 4-7 days
Asia 6-8 days
South America 6-8 days
Africa 6-9 days
NB! These durations are calculated averages. Approximately 75% of packages arrive around this time. Actual shipping timemay vary. For you the shipping is free and you can be 100% sure that all registered packages will arrive one day. If an item hasn't arrived within provided time + 3 additional weeks, we will provide a full refund.
If you would like to receive your products via expedited shipping, click here.
After we have received payment, we pack and ship your item within two business days.
Please use the tracking number we provided and try to locate your package on these websites:
https://www.omniva.ee/eng
http://www.track-trace.com/ (choose Post/EMS)
http://globaltracktrace.ptc.post/gtt.web/
Website(s) belonging to your country’s postal service(s)
If the estimated shipping time isn’t over yet, please wait some more, because mail services sometimes have delays and we can’t do anything about that. If the estimated shipping time is over, please contact with us and we will try to help. Please be patient, we have Package Arrival Protection.
Other
Yes, we do have a wholesale discounts for schools, resellers and others institutions. Contact us and we'll send you wholesale prices.
We offer a 30-Day Money Back Guarantee to all our clients. You can return the item within 30 days after arrival which gives you plenty of time to test it under different conditions and on different patients.
The buyer must cover all return shipping costs and the returned package must be sent as registered mail (with a tracking number). We will refund the money after getting the package.
NB! We don’t refund shipping charges of EMS (expedited mail service). If you ordered your item with EMS and paid extra, then we refund only the price of the AdhesionTool.
The aim of the 5-Year Global Warranty is to offer a worry-free customer experience when the 30-Day Money Back Guarantee is over. When your IASTM or Gua sha tool breaks or gets damaged during its intended use and stops working properly, we will replace it with a new tool.
The buyer must cover all return shipping costs and the returned package must be sent as registered mail (with a tracking number). We will refund the money after getting the package.
Of course you can. We offer free transaction cancellation until your package hasn't shipped. In this case we will refund 100% of the cost.
Yes, we do offer discounts for students. Just e-mail us a photo of your student ID card and you will receive a student discount offer.
If you are not a student, but also interested in a discount, contact us by e-mail. We can come to an arrangement.
Privacy Policy
Privacy and Security
PayPal knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By placing and order using PayPal.com, you are accepting the practices described in PayPal.com's Privacy Policy. In addition, we want you to be aware that PayPal.com will provide Physioneers with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Physioneers' Privacy Policy.
Privacy Policy
Physioneers values the privacy of your personal data.
For more information see PayPal.com Privacy Policy
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